Water Billing & New Accounts
The Village of Morton Grove is excited to offer residents an easy and convenient method to view and pay their water and sewer use bills online.
Residential customers may pay water bills online with a Visa, MasterCard or Discover credit card, or with debit card linked to a checking or savings account. Customers may choose to make a one-time payment or sign up to have payments made automatically from a designated account each billing period.
Registering your online account (with or without automatic payments) allows you to do the following:
- sign up for paperless billing
- store payment account information
- pay by text
- send an online request directly to the Village
Pay Online
- New to online water billing? Register your online account
- Looking for additional utility billing information? Search public records
Other Ways to Pay Your Water Bill
Direct debit is a payment service which makes it more convenient for you to make utility payments to the Village. Your utility payments can now be made automatically from your checking account. The bank account used to pay the utility bill is authorized by you and there are no checks to be lost or delayed in the mail.
To sign up for this convenient direct debit service, complete and return this authorization form. A voided check must accompany the completed form. Drop off or mail both to:
Village of Morton Grove
Utility Billing Department
6101 Capulina Avenue
Morton Grove, IL 60053
Please use the enclosed envelope included with your bill or direct your remittance to our Water Billing Lockbox:
Village of Morton Grove
P.O. Box 88066
Chicago, IL 60680-1066
Please allow 7 working days for mail delivery. The lockbox is for payment of Utility Bills only. Do not mail any other non-water remittance or correspondence to this address.
Payments are accepted at the reception counter of Village Hall or you may also use the 24-hour Depository Box located at the North and South entrance to Village Hall.
Village Hall
6101 Capulina Avenue
Morton Grove, IL 60053
Call 1-855-342-5958 to pay your water bill over the phone.
Water and Sewer Rates and Minimum Charge:
Water and sewer rates are based on usage of 1,000 gallons. Water is billed at $11.57 per 1,000 gallons used while sewer charges are $1.18 per 1,000 gallons billed. The minimum bi-monthly bill is based on 3,000 gallons and is billed at $34.71.
Billing Questions?
Call with questions related to your reported water usage, invoice, or to request a final water reading.
Contact the Billing Dept.| 847-470-5222
Service Questions?
Call with questions related to water quality or to report service problems.
Contact the Public Works Dept. | 847-470-5235
LIHEAP (Low Income Home Energy Assistance Program)
The U.S. Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months). Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without. Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 200% of the federal nonfarm poverty level. For more information on LIHEAP, visit dceo.illinois.gov/communityservices/utilitybillassistance.html.
Please contact Maine Township, our local intake site, at 847-297-2510 for assistance. Senior residents can also contact the North Shore Senior Center at 847-784-6040 for assistance. Please be patient due to a large call volume.